IT Support Services
Installing new hardware/ hardware replacements
Fixing/ troubleshooting issues with Toast POS (printers, KDS, kiosks)
Helping troubleshoot offline 3rd party platforms and dispute unpaid orders with the DoorDash, UberEats & GrubHub
Helping onboard the restaurant to newer software platforms & train staff on newer
technologies
Helping re-order gift cards
Other tech related tasks within our scope of expertise
Making menu edits and 86ing items on the POS
Activating or deactivating different menus on your Toast POS
Designing menu graphics (digital menus, menu boards, specials menus) including material needed for in-store menu promotions
Making updates to your hours on all channels (website, Google, 3rd Parties, Online ordering etc)
Other menu or 3rd party issues that arise
Optimizing the tech stack of the restaurant
Project managing transitions in technology and IT projects for the restaurant
Advising the restaurant on best practices and implementing those practices for the restaurant
Helping with menu rebuilds and revamps to optmize the restaurants menu for better inventory management and online ordering abilities
Planning and leading new menu launches
Remote and on-site technical support for restaurant teams
Troubleshoot Toast POS, KDS, kiosks, printers, and payment devices
Install, replace, and configure restaurant hardware
Resolve third-party ordering platform issues (DoorDash, Uber Eats & Grubhub)
Staff onboarding, software setup, and technology training
Fast response for day-to-day IT issues to keep operations running
Making menu edits and 86ing items on the POS
Activating or deactivating different menus on your Toast POS
Designing menu graphics (digital menus, menu boards, specials menus) including material needed for in-store menu promotions
Making updates to your hours on all channels (website, Google, 3rd Parties, Online ordering etc)
Other menu or 3rd party issues that arise
Evaluate and optimize your restaurant technology ecosystem
Recommend the right software, hardware, and integrations
Implement POS, online ordering, loyalty, and payment solutions
Improve operational efficiency through technology automation
Manage technology rollouts and system upgrades
Ensure your technology scales as your business grows
Professional Email setup
Domain registration, DNS, and email configuration
Business email migration with minimal downtime
Email security, spam protection, and account management
Website domain management and SSL configuration
Ongoing email and domain support for your business
31% of restaurants update their menu on a monthly basis.
31% of restaurants update their menu on a monthly basis.
30% increase in restaurants' sales is realized after adding menu photos.
30% increase in restaurants' sales is realized after adding menu photos.
Build Well Optimized Menus that Boost Revenue
Build Well Optimized Menus that Boost Revenue
Menu optimization has the potential to increase your profit by 12%. We help you build the best menu to showcase your bestselling products by making menu recommendations to optimize ticket spend, ensuring that your menu has the best graphic designs for both in-store dining and takeout, and making menu edits on POS Systems, 3rd party platforms, and online channels.
Unlock the full potential of your restaurant today.
Why Work With Us?
Why Work With Us?
We help maximize revenue and streamline operations. We provide:
Flexible servicing model for each service partner that allows us fill roles not already filled and enhance the effectiveness of existing talent on your team
Flexible servicing model for each service partner that allows us fill roles not already filled and enhance the effectiveness of existing talent on your team
Cost effective pricing and servicing models
Cost effective pricing and servicing models
Knowledgeable and experienced support team with vast experience in restaurant technologies
Knowledgeable and experienced support team with vast experience in restaurant technologies
We’re here to make everything easy for you!
We’re here to make everything easy for you!
At Pretsl, we have already built processes that can make your operations so much more seamless. Not only do we have processes in place to ensure you’re being efficient & cost-effective with the digital, menu & technical areas of your business, we also carry you along and allow you keep track of our progress status for each project we are working on for your brand using the plethora of technical and digital assets we’ve built into our servicing model.
